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If you haven't found the answer from one of the articles, hit up support here! Please note, this is support for members only. If you are a company licensing/acquiring work(s) through That Pitch, please contact support in your client portal.

IMPORTANT: All questions are answered in accordance to oldest first in our support queue. So if you send in a message twice before the first is answered, you'll be at the bottom of the pile. We don't want to delay your support. So make sure it's concise and thoroughly thought out! Support answers typically within 24 hours M-F. For more advanced needs, it may take longer.